125 lines
15 KiB
XML
125 lines
15 KiB
XML
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<text transform="matrix(1 0 0 1 420.0645 21.3599)" class="st1 st2">Account No:</text>
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<text transform="matrix(1 0 0 1 503.584 21.3599)" class="st1 st2" pge:align="right">1234567890-1</text>
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<text transform="matrix(1 0 0 1 396.7197 39.3599)" class="st1 st2">Statement Date:</text>
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<text transform="matrix(1 0 0 1 524.3008 39.3599)" class="st1 st2" pge:align="right">09/07/2019</text>
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<text transform="matrix(1 0 0 1 431.6963 57.3599)" class="st3 st2">Due Date:</text>
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<text transform="matrix(1 0 0 1 524.3359 57.3599)" class="st3 st2" pge:align="right">09/28/2019</text>
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<text transform="matrix(1 0 0 1 19.2002 535.6797)" class="st1 st4">"PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. © 2019 Pacific Gas and Electric Company. All rights reserved.</text>
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<text transform="matrix(1 0 0 1 19.2002 549.5996)" class="st1 st5">Please do not mark in box. For system use only.</text>
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<text transform="matrix(1 0 0 1 324.4805 623.7598)" class="st3 st8">Ways To Pay</text>
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<text transform="matrix(1 0 0 1 313.9199 641.2803)" class="st1 st9"><tspan x="0" y="0" class="st17">•</tspan><tspan x="7.68" y="0" class="st3 st5"> Online via web or mobile at www.pge.com/waystopay</tspan></text>
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<text transform="matrix(1 0 0 1 313.9199 657.48)" class="st1 st9"><tspan x="0" y="0" class="st17">•</tspan><tspan x="7.68" y="0" class="st3 st5"> By mail:</tspan><tspan x="50.64" y="0" class="st1 st5"> Send your payment along with this payment stub in the envelope</tspan><tspan x="7.68" y="9.36" class="st1 st5">provided.</tspan></text>
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<text transform="matrix(1 0 0 1 313.9199 678.36)" class="st1 st9"><tspan x="0" y="0" class="st17">•</tspan><tspan x="7.68" y="0" class="st3 st5"> By debit card, Visa, MasterCard, American Express, or Discover:</tspan><tspan x="249.24" y="0" class="st1 st5"> Call</tspan><tspan x="7.68" y="9.36" class="st1 st5">877-704-8470 at any time. (Our independent service provider charges a fee per</tspan><tspan x="7.68" y="18.72" class="st1 st5">transaction.)</tspan></text>
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<text transform="matrix(1 0 0 1 313.9199 708.72)" class="st1 st9"><tspan x="0" y="0" class="st17">•</tspan><tspan x="7.68" y="0" class="st3 st5"> At a PG&E payment center or local office:</tspan><tspan x="165.36" y="0" class="st1 st5"> To find a payment center or local</tspan><tspan x="7.68" y="9.36" class="st1 st5">office near you, please visit www.pge.com or call 800-743-5000. Please bring a</tspan><tspan x="7.68" y="18.72" class="st1 st5">copy of your bill with you.</tspan></text>
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<text transform="matrix(1 0 0 1 27.1201 623.5195)" class="st3 st11">Update My Information (English Only)</text>
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<text transform="matrix(1 0 0 1 27.1201 639.3604)" class="st1 st12">Please allow 1-2 billing cycles for changes to take effect</text>
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<text transform="matrix(1 0 0 1 27.1201 655.2002)" class="st3 st11">Account Number: 1234567890-1</text>
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<text transform="matrix(1 0 0 1 27.1201 670.0801)" class="st1 st12">Change my mailing address to:</text>
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<text transform="matrix(1 0 0 1 27.1201 704.6396)" class="st1 st5">City</text>
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<text transform="matrix(1 0 0 1 173.2798 704.6396)" class="st1 st5">State</text>
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<text transform="matrix(1 0 0 1 224.6401 704.6396)" class="st1 st5">ZIP code</text>
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<text transform="matrix(1 0 0 1 27.1201 716.1602)" class="st1 st5">Primary</text>
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<text transform="matrix(1 0 0 1 145.2002 716.1602)" class="st1 st5">Primary</text>
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<text transform="matrix(1 0 0 1 27.1201 725.5195)" class="st1 st5">Phone #</text>
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<text transform="matrix(1 0 0 1 145.4399 725.5195)" class="st1 st5">Email</text>
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<text transform="matrix(1 0 0 1 64.7998 36.48)" class="st13 st14">ENERGY STATEMENT</text>
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<text transform="matrix(1 0 0 1 64.7998 54)" class="st15 st1 st16">www.pge.com/MyEnergy</text>
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<text transform="matrix(1 0 0 1 504 764.1602)" class="st1 st9" pge:align="right">Page 2 of 6</text>
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<text transform="matrix(1 0 0 1 21.8398 93.1201)" class="st3 st16">Important Phone Numbers - Monday-Friday 7 a.m.-9 p.m., Saturday 8 a.m.-6 p.m.</text>
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<text transform="matrix(1 0 0 1 21.6001 115.4399)" class="st3 st16">Customer Service (All Languages; Relay Calls Accepted) 1-800-743-5000</text>
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<text transform="matrix(1 0 0 1 21.6001 132)" class="st3 st16">TTY 7-1-1</text>
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<text transform="matrix(1 0 0 1 21.6001 148.3198)" class="st1 st9">Servicio al Cliente en Español (Spanish)</text>
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<text transform="matrix(1 0 0 1 21.6001 161.52)" class="st1 st9"><tspan x="0" y="0" class="st18">華語客戶服務</tspan><tspan x="50.4" y="0"> (Chinese)</tspan></text>
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<text transform="matrix(1 0 0 1 202.3198 146.6401)" class="st1 st9" pge:align="right">1-800-660-6789</text>
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<text transform="matrix(1 0 0 1 202.3198 160.3198)" class="st1 st9" pge:align="right">1-800-893-9555</text>
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<text transform="matrix(1 0 0 1 311.5195 146.6401)" class="st1 st9">Dịch vụ khách tiếng Việt (Vietnamese)</text>
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<text transform="matrix(1 0 0 1 311.5195 160.3198)" class="st1 st9">Business Customer Service</text>
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<text transform="matrix(1 0 0 1 491.2803 146.6401)" class="st1 st9" pge:align="right">1-800-298-8438</text>
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<text transform="matrix(1 0 0 1 491.2803 160.3198)" class="st1 st9" pge:align="right">1-800-468-4743</text>
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<text transform="matrix(1 0 0 1 315.8398 361.9199)" class="st3 st9">Your Electric Charges Breakdown</text>
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<text transform="matrix(1 0 0 1 315.8398 375.1201)" class="st1 st5">Conservation Incentive</text>
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<text transform="matrix(1 0 0 1 574.5596 375.1201)" class="st1 st5" pge:align="right">-$9.50</text>
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<text transform="matrix(1 0 0 1 315.8398 386.8799)" class="st1 st5">Transmission</text>
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<text transform="matrix(1 0 0 1 577.2002 386.8799)" class="st1 st5" pge:align="right">12.42</text>
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<text transform="matrix(1 0 0 1 315.8398 398.6396)" class="st1 st5">Distribution</text>
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<text transform="matrix(1 0 0 1 577.2002 398.6396)" class="st1 st5" pge:align="right">35.08</text>
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<text transform="matrix(1 0 0 1 315.8398 410.4004)" class="st1 st5">Electric Public Purpose Programs</text>
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<text transform="matrix(1 0 0 1 581.5195 410.4004)" class="st1 st5" pge:align="right">4.71</text>
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<text transform="matrix(1 0 0 1 315.8398 422.1602)" class="st1 st5">Nuclear Decommissioning</text>
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<text transform="matrix(1 0 0 1 581.5195 422.1602)" class="st1 st5" pge:align="right">0.33</text>
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<text transform="matrix(1 0 0 1 315.8398 433.9199)" class="st1 st5">DWR Bond Charge</text>
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<text transform="matrix(1 0 0 1 581.5195 433.9199)" class="st1 st5" pge:align="right">1.91</text>
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<text transform="matrix(1 0 0 1 315.8398 445.6797)" class="st1 st5">Competition Transition Charges (CTC)</text>
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<text transform="matrix(1 0 0 1 581.5195 445.6797)" class="st1 st5" pge:align="right">0.42</text>
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<text transform="matrix(1 0 0 1 315.8398 457.4404)" class="st1 st5">Energy Cost Recovery Amount</text>
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<text transform="matrix(1 0 0 1 578.8799 457.4404)" class="st1 st5" pge:align="right">-0.22</text>
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<text transform="matrix(1 0 0 1 315.8398 469.2002)" class="st1 st5">PCIA</text>
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<text transform="matrix(1 0 0 1 577.2002 469.2002)" class="st1 st5" pge:align="right">10.26</text>
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<text transform="matrix(1 0 0 1 315.8398 480.96)" class="st1 st5">Taxes and Other</text>
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<text transform="matrix(1 0 0 1 581.5195 480.96)" class="st1 st5" pge:align="right">0.25</text>
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<text transform="matrix(1 0 0 1 315.8398 492.4805)" class="st3 st5">Total Electric Charges</text>
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<text transform="matrix(1 0 0 1 572.8799 492.4805)" class="st3 st5" pge:align="right">$55.66</text>
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<text transform="matrix(1 0 0 1 18 178.7998)" class="st3 st9">Rules and rates</text>
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<text transform="matrix(1 0 0 1 18 194.1602)" class="st1 st5">You may be eligible for a lower rate. To learn more about optional rates or view a complete list of rules and rates, visit www.pge.com or call 1-800-743-5000.</text>
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<text transform="matrix(1 0 0 1 18 217.6802)" class="st1 st5"><tspan x="0" y="0" class="st3">If you believe there is an error on your bill,</tspan><tspan x="156.48" y="0"> please call </tspan><tspan x="195.12" y="0" class="st3">1-800-743-5000</tspan><tspan x="256.56" y="0"> to</tspan><tspan x="0" y="9.36">speak with a representative. If you are not satisfied with our response, contact the</tspan><tspan x="0" y="18.72">California Public Utilities Commission (CPUC), Consumer Affairs Branch (CAB),</tspan><tspan x="0" y="28.08">505 Van Ness Avenue, Room 2003, San Francisco, CA 94102, 1-800-649-7570 or</tspan><tspan x="0" y="37.44">7-1-1 (8:30 AM to 4:30 PM, Monday through Friday) or by visiting</tspan><tspan x="0" y="46.8">www.cpuc.ca.gov/complaints/.</tspan></text>
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<text transform="matrix(1 0 0 1 18 278.6401)" class="st1 st5"><tspan x="0" y="0">To avoid having service turned off while you wait for the outcome of a complaint to</tspan><tspan x="0" y="9.36">the CPUC specifically regarding the accuracy of your bill, please contact CAB for</tspan><tspan x="0" y="18.72">assistance. If your case meets the eligibility criteria, CAB will provide you with</tspan><tspan x="0" y="28.08">instructions on how to mail a check or money order to be impounded pending</tspan><tspan x="0" y="37.44">resolution of your case. You must continue to pay your current charges while your</tspan><tspan x="0" y="46.8">complaint is under review to keep your service turned on.</tspan></text>
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<text transform="matrix(1 0 0 1 18 339.6001)" class="st1 st5"><tspan x="0" y="0" class="st3">If you are not able to pay your bill,</tspan><tspan x="127.8" y="0"> call PG&E to discuss how we can help. You</tspan><tspan x="0" y="9.36">may qualify for reduced rates under PG&E's CARE program or other special</tspan><tspan x="0" y="18.72">programs and agencies may be available to assist you. You may qualify for PG&E's</tspan><tspan x="0" y="28.08">Energy Savings Assistance Program which is an energy efficiency program for</tspan><tspan x="0" y="37.44">income-qualified residential customers.</tspan></text>
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<text transform="matrix(1 0 0 1 18 391.4399)" class="st3 st9">Important definitions</text>
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<text transform="matrix(1 0 0 1 18 404.8799)" class="st1 st5"><tspan x="0" y="0" class="st3">Rotating outage blocks</tspan><tspan x="93.6" y="0"> are subject to change without advance notice due to</tspan><tspan x="0" y="9.36">operational conditions.</tspan></text>
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<text transform="matrix(1 0 0 1 18 427.2002)" class="st1 st5"><tspan x="0" y="0" class="st3">Tier 1/Baseline allowance:</tspan><tspan x="100.92" y="0"> Some residential rates are given a Tier 1/Baseline</tspan><tspan x="0" y="9.36">allowance - a CPUC approved percentage of average customer usage during</tspan><tspan x="0" y="18.72">summer and winter months. Your Tier 1/Baseline allowance provides for basic</tspan><tspan x="0" y="28.08">needs at an affordable price and encourages conservation. Your allowance is</tspan><tspan x="0" y="37.44">assigned based on the climate where you live, the season and your heat source. As</tspan><tspan x="0" y="46.8">you use more energy, you pay more for usage. Any usage over your baseline</tspan><tspan x="0" y="56.16">allowance will be charged at a higher price.</tspan></text>
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<text transform="matrix(1 0 0 1 18 496.3203)" class="st1 st5"><tspan x="0" y="0" class="st3">High Usage:</tspan><tspan x="51.12" y="0"> An increased price per kWh whenever electricity usage exceeds four</tspan><tspan x="0" y="9.36">times the Baseline Allowance (Tier 1) in a billing period. This charge does not apply</tspan><tspan x="0" y="18.72">to Time-of-Use rate plans.</tspan></text>
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<text transform="matrix(1 0 0 1 311.5195 177.6001)" class="st1 st5"><tspan x="0" y="0" class="st3">DWR bond charge:</tspan><tspan x="72.72" y="0"> Recovers the cost of bonds issued by the Department of</tspan><tspan x="0" y="9.36">Water Resources (DWR) to purchase power to serve electric customers during</tspan><tspan x="0" y="18.72">the California energy crisis. DWR bond charges are collected on behalf of DWR</tspan><tspan x="0" y="28.08">and do not belong to PG&E.</tspan></text>
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<text transform="matrix(1 0 0 1 311.5195 218.8799)" class="st1 st5"><tspan x="0" y="0" class="st3">Power Charge Indifference Adjustment (PCIA):</tspan><tspan x="202.92" y="0"> Ensures that non-exempt</tspan><tspan x="0" y="9.36">customers under PG&E's GT and ECR rate schedules or who purchase electricity</tspan><tspan x="0" y="18.72">(generation) from non-PG&E suppliers pay their share of generation costs.</tspan></text>
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<text transform="matrix(1 0 0 1 311.5195 250.7998)" class="st1 st5"><tspan x="0" y="0" class="st3">Gas Public Purpose Program (PPP) Surcharge.</tspan><tspan x="207.24" y="0"> Used to fund state-mandated</tspan><tspan x="0" y="9.36">gas assistance programs for low-income customers, energy efficiency programs,</tspan><tspan x="0" y="18.72">and public-interest research and development.</tspan></text>
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<text transform="matrix(1 0 0 1 311.5195 283.6802)" class="st1 st5"><tspan x="0" y="0">Visit www.pge.com/billexplanation for more definitions. To view most recent bill</tspan><tspan x="0" y="9.36">inserts including legal or mandated notices, visit www.pge.com/billinserts.</tspan></text>
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